Financial Organisation Consolidates Archives

Financial organisation consolidates archives into one central platform in Singapore with Insentra

When a multinational financial service provider determined that they needed to consolidate their disparate email archives scattered around Asia into one central archive in Singapore, it was obvious that an automated migration would deliver them the best outcome. Strict financial industry compliance and the requirement to migrate archived data in conjunction with a migration of a live email platform required a migration solution that could tackle these complexities.

Insentra’s email archive migration team was deployed to plan, implement and deliver a migration solution that successfully consolidated the organisation’s archived data into the target in less than half the time it was anticipated to take with a manual process.

Find out how below

Opportunity

The objective to consolidate disparate Symantec EV 9 email archives located in Hong Kong and Japan into one consolidated Symantec EV 10 platform in Singapore, was motivated by cost saving and data management strategy. By consolidating their disparate archives into one central location, the goal was to achieve greater control and visibility of their data. Simultaneously there was a requirement to migrate the live Microsoft Exchange mail environment to Singapore.

Strict financial industry compliance regulations and the requirement to migrate 6,800 EV archived mailboxes in parallel with an existing live Exchange migration, required an approach and solution that would ensure the end user experience was not compromised and the archived data was successfully imported into the new Symantec EV 10 platform alongside the live email content.

Migrating archived data in conjunction with a live mailbox migration would usually imply that the live mail boxes would first have to be migrated into the new target before archived data could be migrated. Insentra devised a strategy to migrate the archived data to a temporary location whilst the live email migration was taking place to ensure that there is minimal down time and the user experience was not comprised.

Approach

The client’s project objective of minimal user impact determined that the best project approach was to migrate large groups of archived user’s weeks in advance of the Exchange migration to a temporary platform whilst the live mailboxes were being migrated.

This strategy would ensure that the clients user’s would still have access to their archives whilst also continuing to archive in their current environment. Once the clients live Microsoft Exchange mailboxes migration was complete, Insentra was able to successfully complete archive migration to the new Symantec EV 10 environment out of business hours to ensure end users were not impacted.

Solutions

Insentra preformed the migration using QUADROtech Archive Shuttle for its ability to effectively migrate data to temporary archives. This meant that Insentra was able to migrate the majority of the archived data from the source EV9 environment, into a temporary location before the Exchange mailboxes were migrated. During the migration users could still access their archived mail when needed.

Whilst preforming the migration, Insentra identified a few issues with the configuration of the new Symantec EV 10 environment that did not adhere to Symantec best practices. These misconfigured settings would consequently impact the performance or the success of the migration and the longevity of the platform as a stable environment. Working closely with the customer as an added value, Insentra was able to recommend configuration changes to ensure that the customer would have a stable new environment and that their archived data was not compromised.

Results

Without compromising the user experience and meeting the customer’s requirements, Insentra was able to successfully migrate the two separate Symantec EV 9 environments to the new central Symantec EV 10 environment in Singapore within a short period of 7 months.

With a data migration success rate over 99.97% the integrity of the customer’s data was never compromised.

Software
QUADROtech Archive Shuttle
Source
Two Symantec EV 9 archives
Destination
Symantec EV 10
Size of Archive
19TB
Number of Mailboxes
6,800

Financial Organisation Consolidates Archives

Financial organisation consolidates archives into one central platform in Singapore with Insentra

Recent Posts